Frequently Asked Questions
Should I Make A Reservation?
Yes, reserve your tickets at peaohana.com and click the book now button! Walk ups are permitted on the weekends, but are based upon availability. Please see our cancellation policies.
What Time Do We Need To Arrive?
You need to arrive 30 minutes prior to your scheduled trip time. Please allow yourself plenty of time for your trip! The shuttle could leave without you if you are not checked in at least 15 minutes prior to trip departure time.
Can I Bring My Dog?
At this time, no pets are permitted on the river.
What Should I Wear On The River?
We recommend wearing clothes and shoes that you are ok getting wet. Flip flops and sandals without backs are not recommended.
Do You Have Waterproof Cell Phone Cases?
Yes, we do have waterproof cell phone cases and other dry accessories for purchase.
Where Do I Park My Car?
We have lots of parking at our location. There are local lots and street parking available. We will transport you to the drop off spot and you will arrive back at the Boathouse where you will unload at our dock.
Can I Bring My Own Tube Or Kayak?
Yes, We offer a Dillon Shuttle but currently the individual is responsible for transporting their kayak to the drop point
How Long Is The Float?
The time length of the float will vary based on the speed of the river that day, on average it will be between 2.5 to 3.5 hours. Kayak times will also vary based on boater’s efforts but will typically be between 1.5 to 3 hours.
Is There A Weight, Height, Or Age Limit?
The minimum age is 8 years old for tubing. Minimum Height is 4 ft (48 in.). Manufacturer recommends maximum weight limit of 250 lbs.
Do I Have To Be Able To Swim?
We recommend you’re able to swim before floating. We offer life jackets for free upon request. Kayak rentals are required to have life jackets.
What Should I Do With My Keys And Personal Items While I’m Tubing?
We have waterproof bags for sale or you can bring your own. Without protection you risk losing personal items in the river. We have limited storage for keys.
Can I Take A Cooler?
Yes, you may bring a cooler and rent a tube to put it in. We do not have ice or drinks so bring your own. Disposable coolers (Styrofoam) are not permitted on the river and absolutely no glass.
Is There Somewhere We Can Picnic?
Yes, at Restoration Park (South of the Boathouse), before or after floating. If you are more adventurous, you can pull off the river and set up your picnic, We are very conscience regarding trash. Please be mindful to pick up all trash.
Do You Have Restrooms and Changing Rooms?
Yes.
Do I Need A Waiver?
Yes, everyone will need to sign a waiver. If you are a minor or if you are with a minor, a guardian signed waiver is required.
Will I Get Wet?
Yes!!
What Happens If It Rains?
We tube and kayak rain or shine. However, we close during thunder and lightning as well as fast river flows. If you are on the river in inclement weather, get off the river to the closest shore.
How Can I Gauge My Time Or Know Where I Am?
There are mile markers on the river. Our location has its own dock and clearly marked “BOATHOUSE” on the building.
Do You Allow Minors Without The Presence Of An Adult?
Minors under the age of 16 must be in the presence of an adult. All minors are required to have a guardian or parent signed waiver.
Are There Retail Places To Stop For Food And Restrooms On The River Trips?
There are no restrooms or restaurants along the trip
Who Has To Wear Lifejackets?
Children 10 and under and non-swimmers MUST wear their life jackets. Everyone must have a lifejacket on kayak trips.
What Do We Do If There Is An Emergency?
If it is a serious medical emergency call 911.
What Is The Cancellation Policy?
90% refund if canceled 72 hours before activity. 50% refund if canceled 24 hours before activity. 25% refund if canceled less than 24 hours before the rental time.
Are There Group Rates?
If you have a group of 20 or more please call us at (740) 297-7898 to discuss rates.
Where Do I Get Dropped Off and Picked Up? (Regular Shuttle)
You will arrive at the Boathouse to check in. From there we will shuttle you to Dillon Falls where you will be dropped off. You float all the way back to the Boathouse and unload where you started!
Where Do I get Dropped Off/ Picked Up? (Dillon Falls Shuttle)
You should bring your kayak and park at Dillon Falls where you will be put in at, and you will float all the way to our Boathouse where we will unload you and shuttle you back to your car at Dillon Falls.