Question 1

Should I Make A Reservation

Accepted Answer

Yes, reserve your tickets at peaohana.com to save time before you arrive! Walk ups are permitted on the weekends, but are based upon availability. Please see our cancellation policies.

Question 2

What Time Do We Need To Arrive?

Accepted Answer

You need to arrive 30 minutes prior to your scheduled trip time. Please allow yourself plenty of time for your trip! The shuttle could leave without you if you are not checked in at least 15 minutes prior to trip departure time.

Question 3

What Should I Wear On The River?

Accepted Answer

We recommend wearing clothes and shoes that you are ok getting wet. Flip flops and sandals without backs are not recommended.

Question 4

Where Do I Park My Car?

Accepted Answer

We have lots of parking at our location. There are local lots and street parking available. We will transport you to the drop off spot and you will arrive back at the Boathouse where you will unload at our dock.

Question 5

What Is The Cancellation Policy?

Accepted Answer

90% refund if canceled 72 hours before activity. 50% refund if canceled 24 hours before activity. 25% refund if canceled less than 24 hours before the rental time.

Question 6

Can I Bring My Own Tube Or Kayak?

Accepted Answer

Yes, We offer a Dillon Shuttle but currently the individual is responsible for transporting their kayak to the drop point.

Question 7

Do You Have Waterproof Cell Phone Cases?

Accepted Answer

Yes, we do have waterproof cell phone cases and other dry accessories for purchase.

Question 8

Can I Bring My Dog?

Accepted Answer

At this time, no pets are permitted on the river.

Question 9

Can I Take A Cooler?

Accepted Answer

Yes, you may bring a cooler and rent a tube to put it in.  We do not have ice or drinks so bring your own. Disposable coolers (Styrofoam) are not permitted on the river and absolutely no glass.

Question 10

How Long Is The Float?

Accepted Answer

The time length of the float will vary based on the speed of the river that day, on average it will be between 2.5 to 3.5 hours. Kayak times will also vary based on boater’s efforts but will typically be between 1.5 to 3 hours.

Question 11

Is There A Weight, Height, Or Age Limit?

Accepted Answer

The minimum age is 8 years old for tubing. Minimum Height is 4 ft (48 in.). Manufacturer recommends maximum weight limit of 250 lbs.

Question 12

Do I Have To Be Able To Swim?

Accepted Answer

We recommend you’re able to swim before floating. We offer life jackets for free upon request. Kayak rentals are required to have life jackets.

Question 13

What Should I Do With My Keys And Personal Items While I’m On The Water?

Accepted Answer

Without protection you risk losing personal items in the river. We offer waterproof bags for purchase in our boathouse shop.  We also have a limited supply of lockers available for $5 rental.

Question 14

Will I Get Wet?

Accepted Answer

Yes!

Question 15

Is There Somewhere We Can Picnic?

Accepted Answer

Yes, at Restoration Park (South of the Boathouse), before or after floating. We are very conscience regarding trash.  Please be mindful to pick up all trash.

Question 16

Do You Have Restrooms and Changing Rooms?

Accepted Answer

Yes, located inside our boathouse.

Question 17

Do I Need A Waiver?

Accepted Answer

Yes, everyone will need to sign a waiver.  If you are a minor or if you are with a minor, a guardian signed waiver is required.

Question 18

What Happens If It Rains?

Accepted Answer

We tube and kayak rain or shine. However, we close during thunder and lightning as well as fast river flows. If you are on the river in inclement weather, get off the river to the closest shore.

Question 19

How Can I Gauge My Time Or Know Where I Am?

Accepted Answer

There are mile markers on the river. Our location has its own dock and clearly marked “BOATHOUSE” on the building.

Question 20

Do You Allow Minors Without The Presence Of An Adult?

Accepted Answer

Minors under the age of 16 must be in the presence of an adult.  All minors are required to have a guardian or parent signed waiver.

Question 21

Are There Retail Places To Stop For Food And Restrooms On The River Trips?

Accepted Answer

There are no restrooms or restaurants along the trip.

Question 22

Who Has To Wear Lifejackets?

Accepted Answer

Children 10 and under and non-swimmers MUST wear their life jackets on tubes. Everyone must have a lifejacket on kayak trips.

Question 23

What Do We Do If There Is An Emergency?

Accepted Answer

If it is a serious medical emergency call 911.

Question 24

Are There Group Rates?

Accepted Answer

If you have a group of 20 or more please call us at (740) 297-7898 to discuss rates.

Question 25

Where Do I Get Dropped Off and Picked Up? (Regular Shuttle)

Accepted Answer

You will arrive at the Boathouse to check in. From there we will shuttle you to Dillon Falls where you will be dropped off. You float all the way back to the Boathouse and unload where you started!

Question 26

Where Do I get Dropped Off/ Picked Up? (Dillon Falls Shuttle)

Accepted Answer

You should bring your kayak and park at Dillon Falls where you will be put in at, and you will float all the way to our Boathouse where we will unload you and shuttle you back to your car at Dillon Falls.